Privacy Policy

Collection of Personal Data

Resorts collect contact details such as name, email, and phone number, along with booking preferences, special requests (e.g., dietary or health), and occasionally payment information.

Use of Data

The data collected is used primarily to:

  • Manage reservations
  • Provide personalized services (room preferences, events)
  • Send confirmations, service updates, and opt-in marketing messages

Data Sharing

Your data is typically shared only with trusted third-party service providers, such as payment gateways, housekeeping, or group/event planners, and always under confidentiality agreements. Resorts generally do not sell your data and usually allow you to opt out of marketing communications.

Cookies & Tracking

Most resort websites use cookies and web analytics (e.g., server logs) to monitor site usage and enhance the browsing experience.

Security Measures & Retention

Data is stored securely using technologies like SSL encryption, firewalls, secure forms, and restricted access systems. However, no digital storage is completely foolproof.

Data retention varies — usually kept as long as necessary for service or legal compliance. Some archival backups may be retained for extended periods.

Your Rights

Guests have the right to:

  • Access – view what data is held about them
  • Correction/Erasure – request updates or deletion
  • Restrict Processing or Opt-Out of marketing communications
  • Data Portability – request transfer of personal data

Policy Updates

Privacy policies are updated periodically. Any significant changes are typically communicated through the resort's official website or direct notifications.